Privacy Policy

1. Introduction

ConnectEdu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

2. Information We Collect

We collect information you provide directly, including:

• School administrator and staff account information
• Student records and academic data
• Parent/guardian contact information
• Financial and fee payment information
• GPS location data (for geofenced clock-in feature)
• Communication logs and messages

3. How We Use Your Information

We use collected information to:

• Provide and operate the ConnectEdu platform
• Process transactions and send related information
• Send transactional and administrative emails
• Respond to your inquiries and provide customer support
• Improve our services and user experience
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

5. Data Isolation & Multi-Tenancy

Each school's data is completely isolated. Parents can only view their own child's information. Teachers can only access data for their assigned classes. This is enforced at the database level.

6. Location Data

The geofenced clock-in feature collects GPS coordinates. This data is only used to verify staff are within the school boundary and is stored securely. You can disable location services at any time.

7. Third-Party Services

We use third-party services for SMS delivery, payment processing, and analytics. These providers are contractually obligated to protect your data and comply with applicable privacy laws.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in standard formats
• Opt-out of certain communications

To exercise these rights, contact us at support@connectedu.uk

9. Contact Us

For privacy inquiries, contact: